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Customer Success Engineer

Company: VirtualVocations
Location: Irvine
Posted on: October 30, 2024

Job Description:

A company is looking for a Customer Success Engineer to act as a trusted advisor for customers in achieving outcomes and value with their solutions.



Key Responsibilities

Welcome new customers and ensure a seamless transition from sales to post-sales
Develop a deep understanding of the platform features and assist customers in leveraging its functionality
Manage customer integration strategies and create training documentation to support onboarding


Required Qualifications

3 - 5 years of experience in customer advocacy and engagement in post-sales, support, or consulting
Experience in a technical position related to customer success
Strong customer-first mindset with empathy for customer outcomes
Experience with data engineering platforms or major cloud providers is a plus
Located in the West Region (US)

Keywords: VirtualVocations, South Whittier , Customer Success Engineer, Engineering , Irvine, California

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